Legal
Privacy Policy
Last updated: June 30, 2026
Introduction
Neuorix LLC or PixloMotive ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at pixelflow.app.By using PixloMotive, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information: When you register, we collect your email address and display name to create and manage your account.Usage Data: We collect data about how you interact with our tools - including generation counts, export activity, and feature usage - to improve the platform and enforce plan limits.Generated Assets: Pixel art, animations, and other assets you create or generate are stored on our servers and associated with your account so you can access them across sessions. You retain full ownership of all assets you create using PixloMotive. We do not claim ownership over user-generated content.Payment Information: We do not store your payment card details. All billing is handled securely by Stripe. We receive only non-sensitive metadata (subscription tier, customer ID) to manage your plan.
How We Use Your Data
We use your data solely to operate and improve PixloMotive:
- Authenticating your account and maintaining your session
- Storing your projects, assets, and creative work
- Enforcing your subscription plan limits and usage quotas
- Processing billing and subscription management via Stripe
- Sending transactional emails (e.g. password reset)
- Improving our AI generation models and export tools
Third-Party Service Providers
PixloMotive uses Stripe for all payment processing. When you subscribe or purchase credits, Stripe collects and processes your payment details under their own Privacy Policy.We store only your Stripe Customer ID on our servers to link your account to billing history and enable subscription management via the Stripe Customer Portal.We may also use trusted third-party service providers for:
- Hosting infrastructure (Base44)
- Payment processing (Stripe)
- Email delivery and system communications
Data Storage and Security
Your data is stored on secure cloud infrastructure provided by Base44. We use industry-standard encryption in transit (TLS) and at rest.Access to user data is restricted to authenticated systems and administrators, and is never shared with third parties except as required by law or to operate core platform services (e.g. Stripe, email delivery).
Your Rights
You have the right to:
- Access - view the data we hold about you via your Account page
- Deletion - permanently delete your account and all associated data at any time from your Account settings
- Portability - request an export of your data (contact us)
- Correction - update your account information at any time
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual necessity - to provide access to PixloMotive and its features
- Legitimate interests - to improve performance, security, and user experience
- Legal obligations - to comply with financial and regulatory requirements
Data Retention
We retain your data for as long as your account is active. Upon account deletion, your data is permanently removed within a reasonable timeframe (up to 30 days), except where retention is required by law - such as billing records or fraud prevention data.
International Data Transfers
Your information may be processed and stored in countries outside your jurisdiction, including the United States, where our service providers and infrastructure operate. We take reasonable steps to ensure your data remains protected in accordance with this policy.
Children's Privacy
PixloMotive is not intended for users under the age of 13+ (or 16 where applicable). We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at support@neuorix.com.
Referral Program
PixloMotive offers an optional referral program. Each account receives a unique referral link tied to your user ID. When someone signs up through your link, we store attribution data linking the new account to yours for the purpose of tracking qualifying referrals and granting rewards.Data collected for referrals: the referrer user ID, the referred account email, signup and conversion timestamps, and the IP address at attribution time for abuse-pattern detection. We do not use invasive cross-site tracking. Attribution is stored only when a user actively signs up through a referral link, and expires after 30 days if no signup occurs.Reward qualification: a referral qualifies only when the referred user completes a paid subscription that is not refunded, reversed, or charged back. Every five qualifying paid referrals earns one free month of Plus, applied as account credit toward your next billing cycle. Self-referrals, duplicate accounts, and fraudulent signups are blocked and may be reviewed.Creator Spotlight: you may voluntarily submit artwork showcases for a manually reviewed community reward. Any post URL you submit is stored to allow verification. Spotlight awards are team-selected and not guaranteed.Referral and reward records are private: only you and authorized administrators can view your referral activity. Private billing details of referred accounts are never exposed to referrers.
Cookies
PixloMotive uses only essential session cookies required for authentication. We do not use tracking or advertising cookies. See our Cookie Policy for details.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the platform. Continued use of PixloMotive after changes constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or your data, contact us at: support@neuorix.com